DPL Comtrade Private Limited - Mandatory Display

Basic stock broker information, account opening procedure, and investor grievance escalation matrix for MCX.

Basic Stock Broker Details

Stock Broker Name	DPL Comtrade Private Limited
SEBI Registration Number	INZ000105533
MCX Member ID	55705
Registered & Dealing Office Address	Plot No. VC-1, Prime Plaza, Sector-3, Vaishali, Ghaziabad, Uttar Pradesh - 201010
Phone Numbers	0120-4229945, 0120-4229946
Email Address	chandan@divyacapitalone.com / divyacap@divyacapitalone.com
Working / Operational Hours	All Trading Days (9:30 AM - 6:00 PM)

Procedure for Opening an Account

Step 1

Download & Fill Account Opening Form

Download the client registration form / KYC kit from our document center or collect it physically from our corporate office.

Step 2

Attach Supporting KYC & Income Documents

Attach self-attested copies of mandatory documents: PAN card, Aadhaar / address proof, bank proof (cancelled cheque or statement), and income proof for commodity derivatives.

Step 3

In-Person Verification (IPV)

Complete the mandatory In-Person Verification (IPV) process with our authorized staff.

Step 4

Form Submission & Verification

Submit the physical completed set at our Ghaziabad office for verification and compliance approval.

Step 5

Account Activation & UCC Generation

Upon successful audit and Unique Client Code (UCC) registration, trading account login details will be dispatched.

Corporate / Submission Address: Plot No. VC-1, Prime Plaza, Sector-3, Vaishali, Ghaziabad, Uttar Pradesh - 201010

Go to Download Center to Access Account Opening Forms →

Investor Grievances Escalation Matrix

Level	Details of Dept / Role	Contact Person	Office Address	Contact No.	Email ID	Operational Hours
Level 1	Senior Executive / Client Servicing	Mr. Lalit Singh	Plot No VC-1, Prime Plaza, Sec-3, Vaishali, Ghaziabad-201010	0120-4229945	Cdsl@divyacapitalone.com	All Trading Days - 9:30 am - 6 pm
Level 2	DP Manager	Mr. Amit Raj Bisht	Plot No VC-1, Prime Plaza, Sec-3, Vaishali, Ghaziabad-201010	0120-4229946	dp@divyacapitalone.com	All Trading Days - 9:30 am - 6 pm
Level 3	Compliance Officer	Mr. J L Sharma	Plot No VC-1, Prime Plaza, Sec-3, Vaishali, Ghaziabad-201010	0120-4229947	compliance1@divyacapitalone.com	All Trading Days - 9:30 am - 6 pm
Level 3 (MCX)	Compliance Officer Servicing	Mr. Chandan Kr. Jha	Plot No VC-1, Prime Plaza, Sec-3, Vaishali, Ghaziabad-201010	0120-4229945 Ext. 329	chandan@divyaportfolio.com	All Trading Days - 9:30 am - 6 pm
Level 4	CEO / Director	Sushil Kumar Jain	Plot No VC-1, Prime Plaza, Sec-3, Vaishali, Ghaziabad-201010	0120-4112588	skjain@divyacapitalone.com	All Trading Days - 9:30 am - 6 pm

Grievance Redressal Notice: In absence of response or if your complaint is not addressed to your satisfaction, you may lodge a complaint with SEBI at SCORES Portal or with MCX Exchange at MCX Investor Services Portal. Please quote your Service Ticket or Complaint Reference Number while escalating complaints to SEBI SCORES or the Exchange portal.